Some days just go really screwy. I've got this little problem with my old truck. The inside door handle on the driver's side just stopped working. It still feels about the same as it always did but a few days ago it got so that I had to pull the handle and give a pretty good push with my shoulder to get the door to open. Then it just got where the door would not open at all using the inside handle. The outside handle still works fine. So the drill now is when I want out I have to roll down the window, open the door, roll up the window, shut off the key and get out. This impedes my normal graceful flow of park, shutoff the key, bail out, hit the lock switch and shut the door before my passengers even figure out how to release their seat-belt. It is a very old habit and hard to modify.
About five years ago, I think someone tried to break into my truck and cracked the frame of the outside door handle. It is about to fall off. That won't be good. So, decided it is time to do some repairs. I think fixing the inside door handle problem will be a matter of taking the door apart and cleaning and adjusting some stuff. I decided that while I have the door apart it would be a good time to replace the broken outside handle too. I looked all over the Internet and could not find the kind of info I wanted on how to work on the injured door. So I went over to the Dallas Library to look up what all is involved in taking the door apart. They have info on repairing or rebuilding just about every part of the truck except doors and stuff like that. Too bad I'm not overhauling the engine or transmission. I came home and called some local parts places and even checked with some salvage places but found that I could get the part way cheaper online.
I ordered the part, got the receipt, dropped the part number on the receipt back into the search box on the site and it came up for a different model. ??? Thinking I screwed up the order, I live chatted customer service and got them to cancel the order so I could do it again.
I went back to the order page for my make and model and it came up with the same part number again. I checked further and found out that part number fits a bunch of models including mine. So I completed that order.
About that time I got an email that said the first oder had gone through. I waited a little while to see if they would send a confirmation that the first order had been canceled. Instead I got a message that the second order was approved. I waited another hour. Then I checked the bank account and sure enough, I was charged for both orders. I emailed customer service to verify that the first order was canceled. Another hour of silence. Then, I called them the old fashioned way on the phone. I asked the lady to verify that the first order had indeed been canceled and a a credit issued to my card. After about ten minutes of the young lady asking me why I had ordered the same item twice and me trying to walk her though putting the part number into their search thingy and getting the wrong model number back she finally asked if I wanted to cancel the orders. I told her I just wanted to cancel one of them. She replied that one of them had already been canceled. I wondered why she didn't confirm that in the first place. I said okay that is perfect thank you very much. I could tell that she never got it that I just wanted one driver's side front door handle instead of two. But she said a credit had been issued for the first order. I thanked her again. I could tell that whatever language she was filtering my english through was maybe coming out as gibirish in the logic department on her end. I can't wait to see what I get.
Some days I just seem to have an unlimited capacity for things getting compicated. If I get the right part before the old one falls in the street the $10 I saved over driving to the junkyard and getting the right part will work out to about $2 an hour.